Down but never out!

When Emma Clemenson was referred to the Work Programme for a second time, she was on a real downward spiral. Having previously been referred to the Work Programme in 2011 and then leaving the programme to pursue a college course, she didn’t think that she would be back on the programme.

After finishing her college course and finding a Christmas job, Emma thought that things were finally on the up for her, until she learnt that her Christmas job really was just for Christmas. Emma found herself back on the governments Work Programme with North Wales Training a delivery partner of Work Programme prime contractor Rehab JobFit.

Emma said: “When I was directed to North Wales Training as a Work Programme customer I was in a really bad place. I was homeless and “sofa surfing” with friends. I soon found myself living in a tent on the banks of the river Dee as some of my friends couldn’t accommodate my pet dog.

“With very limited income from my benefits, I found myself in a position where I was unable to do anything to improve my circumstances quickly.

“North Wales Training really helped me with job search and regularly contacted me with job vacancies that they thought I would be interested in.”

Stuart Boyd, Customer Advisor from North Wales Training, said: “We worked with Emma to update her CV and introduced her to a number of employers that we were working with. We also signposted Emma to the Money Advice Service, to help her to improve her living and financial circumstances.

“Emma completed regular job search sessions within our office, where I supported her and suggested suitable vacancies she could apply for. One of which was the Spar vacancy that we found between us.

“When Spar first took me on I was on a 20 hour contract, however within a really short period of time they changed my contract to a minimum of 30 hours a week.”

In using the advice and guidance she received from both North Wales Training and the Money Advice Service, along with the income she earns from her employment at Spar, Emma has been able to secure herself a new place to live and is focused making it a home.

Emma said: “I am in a much better place now than when I first met with Stuart … I am thrilled to have gained employment and really loving my role at Spar. It’s really given me the chance to improve my situation. I have even found myself a second part-time job as a cleaner at New Look.

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